Service, not congestion
The congestion warning device relieves staff from constant observation of the counters and check-outs. The Vitracom congestion warning device recognises bottlenecks at service counters or in the service and check-out areas as a result of the sudden arrival of customers and immediately informs the staff concerned. Alerting staff in good time can ensure that employees’ work processes are calmed and customer satisfaction is increased, particularly in smaller and medium-sized branches.
The value of the Congestion warning:
- Reduced dropout rate
- Rapid reaction of the staff
- Reduced stress among employees
- Greater customer satisfaction